Privacy Policy
Last updated: 14 July 2026
1. Who we are
Hair By Elize ("we", "us") is a beauty salon based at 26 Bompas Road, Dunkeld West, Johannesburg, 2196. This policy explains how we collect, use and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information we collect
- • Name and surname
- • Email address and phone number
- • Appointment and service history
- • Payment information (processed securely by PayFast — we do not store card details)
- • Any notes you provide about allergies, sensitivities or preferences
3. How we use your information
- • To confirm and manage your appointments
- • To process payments and issue receipts
- • To contact you about your booking or send reminders
- • To improve our services and, with your consent, send occasional promotional messages
- • To comply with legal and tax obligations in South Africa
4. Sharing your information
We do not sell your personal information. We share information only with trusted service providers we need to operate our business — including PayFast (payment processing) and our secure booking and hosting infrastructure. These providers are bound to protect your data.
5. Data security
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or disclosure. Payments are transmitted directly to PayFast over encrypted connections.
6. Retention
We keep your information only as long as necessary for the purposes described above, or as required by South African law (for example, tax records must be kept for at least 5 years).
7. Your rights
Under POPIA you have the right to access, correct or delete the personal information we hold about you, and to object to direct marketing. To exercise any of these rights, contact us at info@hairbyelize.co.za.
8. Cookies
Our website uses essential cookies to make the site work and remember your booking session. We do not use cookies to build advertising profiles.
9. Contact
For any privacy-related questions or requests, contact us at info@hairbyelize.co.za or 072 374 1986. Postal address: 26 Bompas Road, Dunkeld West, Johannesburg, 2196.