Legal

Shipping Policy

Last updated: 14 July 2026

No physical shipping

Hair By Elize does not ship any physical products. We are a beauty salon and all services — including hair, colour, treatments, styling, nails and other beauty treatments — are performed exclusively at our salon by appointment.

In-salon services

All bookings and payments made through our website are for services rendered on-site at:

26 Bompas Road, Dunkeld West, Johannesburg, 2196

Clients are required to attend the salon in person at the scheduled appointment time to receive the service.

Gift vouchers

If a gift voucher is offered or purchased, it is delivered electronically via email to the address provided at checkout. No physical delivery, courier or postage is involved. Vouchers are redeemable in-salon towards any of our services.

Retail products

Any retail hair-care products offered are sold and collected in-salon only. We do not offer online sale or dispatch of physical goods.

Contact

Questions? Contact us at info@hairbyelize.co.za or 072 374 1986.